Keys: Guests are provided with a conventional key room key plus a key to the main entrance. Lost keys will be charged at £20.00 to replace. We kindly ask you do not remove keys from the ring provided.

Garden Rooms: The Family Garden Room has its own independent access. Although it is on a level with the patio there is a slight threshold of approximately 12cm to enter the room. This Garden Room has a further entrance/exit, with one step of approximately 15 cm to exit the room. This is situated next door to the back of the Dining Room. The smaller Garden Room, which is a double     en- suite room, also has its own independent entrance and is level with the patio, with an approximate 12cm threshold. This room is also placed next door to the Dining room.

Guests who may have slight mobility issues are able to park their car outside the Garden Room, on prior arrangement, to avoid walking up the drive. Both Garden Rooms are also dog friendly, with hard floors and direct access to the garden. There is an additional charge of £7.00 per night, to allow for the extra cleaning involved. Dogs are not permitted in the public, indoor areas and are also not permitted to sleep on the beds or furniture. An additional charge of up to £100 will apply where bed linen, towels or furniture have been soiled by muddy paws! Dog towels are available on request.

Ground Floor: The Compact Double and Large double/Twin Room are located on this floor, close to the main entrance and lounge, with no additional stairs. There are 2 steps of approximately 15cm to access the terrace from the French doors of the lounge.

First Floor: There are 13 steps from the Reception Hall up to a half landing and then a further 3 steps to the Riviera, Superior and Interconnecting Room. All these rooms are carpeted and have en suite shower rooms. The shower rooms either have a cushion floor covering or laminated flooring.

Second Floor: There are a further set of 15 steps up to the Bay View Family Suite. This suite has two rooms, one with double bed and one with 1 double and 1 single sofa bed, when needed for children. There is one large en- suite bathroom with separate shower cubicle from the lounge/double room. These two rooms have their own entrance door and are private from the other rooms.

Showers have adjustable shower heads and are temperature controlled. Non- slip shower and bathmats are available. All showers are walk-in with a threshold of approximately 15cm.

Additional Beds: A travel cot can be provided on request, for most rooms, and with prior arrangement. There is no additional charge for this facility. An additional child bed can be arranged in the Family Interconnecting Suite/Family Suite for an additional £20 per night.

Fire Safety: All rooms are accessed via a regulation fire door. There is a remote fire alarm system in place with appropriate audible alarms. If specific emergency arrangements are required, please inform us before or on arrival. Suitable signage with fire information is visible throughout the property and an emergency lighting system installed on each floor.